Hi,
I've somebody who's looking for a dedicated server. They're looking into the Mid level scoot "INTEL XEON E-2176G" for $299.99/month. They're asking about a trial period though, so I have 2 questions.
1. Is there a trial period?
2. What are the terms of cancelling service shall find it not to be a good fit?
This is physical infrastructure, that we literally walk out into the data center, unbox, rack, stack, provision, stress test, then begin the migration, optimization, and ongoing proactive monitoring.
As a result, there are no formal trials here.
That said, if we in any way to not deliver the level of management we setout to do, we would absolutely provide a full refund on account of not hitting the service standards we guarantee.
So while we don't have any type of "trial" to see if they "like the server" - if they are committed to moving to us and willing to give us an honest effort, and if we don't deliver in any form, they can be certain a refund will be available to them. That said, we're rock solid and the best managed hosting that exists, I am beyond confident we'll deliver for them.
We do also have a half off your first month coupon which frees up some cost for the first month for them if they wish.
Best,
- Scott
---------------------------------------------- Scott@BigScoots.com www.BigScoots.com
(877) 570 - 3396
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Hi Scott,
I am very happy with your service, I've been with you since March 2018. That's why I recommended BigScoots :)
I've 2 questions:
1. The coupon code would be great. Where can I find it?
2. I'd like to sign the new company up with my referral link. Will it work with the coupon code?
The coupon you can use is MANAGEDWP for the first month
The affiliate link will work, however you can also just let me know after they signup and I can manually credit your account for you. As a reminder, its 90 days after signup takes place before credit is available to withdraw.
Best,
- Scott
---------------------------------------------- Scott@BigScoots.com www.BigScoots.com
(877) 570 - 3396
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---------------------------------------------- Scott@BigScoots.com www.BigScoots.com
(877) 570 - 3396
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I see Robert's order came through, I had given him a call just to follow up on the order to see if there was anything we could do to help get started, and he directed me to reach out to you -- did you place the order for him?
That said, we'd like to get things moving for you and him, could you tell me what it is we'll be hosting here? Will it be a Wordpress based website? If so, we'd like to set this up within our WP Optimized services so we can leverage our WPO portal over cPanel in favor of additional performance - and we'd also like to take care of the migration ASAP if they are ready.
Best,
- Scott
---------------------------------------------- Scott@BigScoots.com www.BigScoots.com
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Hi Scott,
I'm sorry, I wanted to follow up and just didn't get to it yet.
Yes, I placed the order for Schweitzer Linen.
This will be a custom coded e-commerce website. It's hosted on a different server right now. https://schweitzerlinen.com
No WP optimization will be needed. I guess for now, it should be just basic configuration. I'll ask their developers to log in to the server once it's up and to see what else they need.
Will that work?
Ah okay - well, we do need to have just a little information on where to start. We can do something simple like a basic CentOS7 install and get them some access to the server, but ideally we'd have a little more direction about what they need so we can get it ready for them.
So they have a server/technology stack they need installed?
You could also provide a login to the current server, and we can take a look ourselves and prep it.
Best,
- Scott
---------------------------------------------- Scott@BigScoots.com www.BigScoots.com
(877) 570 - 3396
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Got it Scott,
I'll get back to you with specs tomorrow. Developers are located in Poland and it's already 8:30pm there.
Sorry for the delay, will let you know as soon as I get the information.
Best Regards
Michal
---------------------------------------------- Scott@BigScoots.com www.BigScoots.com
(877) 570 - 3396
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Hi Scott,
Let's do a simple install with all the security implementations that are standard for you. What I know that they'll need is:
CentOS7
memcached
Direct Admin, so they can do basic stuff themselves.
Being able to choose php 5.6 and at least php 7.4 as standard.
A module for Direct Admin so they'll be able to set things like memory limit for php, max execution time and so on themselves.
They won't be using mail, so no need to install.
That should be it.
Just to confirm, if a control panel is going to be required, we prefer the use of cPanel.
cPanel is however $25, so perhaps the devs don't prefer it, whereas Directadmin is $10.
We would recommend cPanel however if you intend on using a control panel.
Are you expecting us to perform the migration, or will your devs handle the migration and ongoing upkeep?
Best,
- Scott
---------------------------------------------- Scott@BigScoots.com www.BigScoots.com
(877) 570 - 3396
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Hi Scott,
I got more information from the developers.
1. They would really prefer Direct Admin with the modules they mentioned. That's what they work with on other servers and feel more comfortable with DA over cPanel.
However, if there's a challenge in installing DA then they can go with cPanel.
>1. They would really prefer Direct Admin with the modules they mentioned. That's what they work with on other servers and feel more comfortable with DA over cPanel.
>However, if there's a challenge in installing DA then they can go with cPanel.
There is no challenge installing it, it's just a very inferior control panel, we completely stopped using it because it makes management incredibly difficult. It lacks tons of automation and navigating in the control panel itself is extremely confusing. We are a fully managed provider but with that comes some exclusions and one would be this control panel so if you prefer to stick with DA it would be majorly up to your developers to handle. Please also think about emergency situations, if there is an issue and you need something resolved quickly, depending on what the issue is, may take much longer to resolve for you due to using DA.
>Ongoing upkeep - BigScoots
>
This cannot be a requirement if you choose DA, sorry.
If you require ongoing upkeep from us, then it has to be cPanel.
Regards,
- Justin
---------------------------------------------- Justin@BigScoots.com www.BigScoots.com
(877) 570 - 3396
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---------------------------------------------- Justin@BigScoots.com www.BigScoots.com
(877) 570 - 3396
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Sounds good thanks, Ill have information out to you shortly.
Regards,
- Justin
---------------------------------------------- Justin@BigScoots.com www.BigScoots.com
(877) 570 - 3396
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memcached has been installed as well as the PHP Extension on all PHP Versions, PHP 5.6, 7.4, 8.0
You can easily setup all PHP Options and PHP Versions via WHM using either menu:
MultiPHP INI Editor
MultiPHP Manager
Any questions at all please let us know
Regards,
- Justin
---------------------------------------------- Justin@BigScoots.com www.BigScoots.com
(877) 570 - 3396
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Just checking in to make sure you've got everything you need, please let us know if we can help.
Best,
- Scott
---------------------------------------------- Scott@BigScoots.com www.BigScoots.com
(877) 570 - 3396
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Hi Scott,
Thank you so much for making this so easy!
I forwarded all the information to the developers, but haven't heard back from them yet.
I'll keep you posted if anything else will be needed.
Okay sounds good - if they want to speak to us directly, you may open a new ticket by emailing our support desk, and CC"ing them at the same time.
Best,
- Scott
---------------------------------------------- Scott@BigScoots.com www.BigScoots.com
(877) 570 - 3396
Stay up to date on all things BigScoots!
Like us on Facebook! | Follow us on Twitter!
---------------------------------------------- Justin@BigScoots.com www.BigScoots.com
(877) 570 - 3396
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Hi,
I've somebody who's looking for a dedicated server. They're looking into the Mid level scoot "INTEL XEON E-2176G" for $299.99/month. They're asking about a trial period though, so I have 2 questions.
1. Is there a trial period?
2. What are the terms of cancelling service shall find it not to be a good fit?
Best Regards
Michal
I am sending this over to sales to take a look.
Regards,
Sadiq
Hey Michal,
This is physical infrastructure, that we literally walk out into the data center, unbox, rack, stack, provision, stress test, then begin the migration, optimization, and ongoing proactive monitoring.
As a result, there are no formal trials here.
That said, if we in any way to not deliver the level of management we setout to do, we would absolutely provide a full refund on account of not hitting the service standards we guarantee.
So while we don't have any type of "trial" to see if they "like the server" - if they are committed to moving to us and willing to give us an honest effort, and if we don't deliver in any form, they can be certain a refund will be available to them. That said, we're rock solid and the best managed hosting that exists, I am beyond confident we'll deliver for them.
We do also have a half off your first month coupon which frees up some cost for the first month for them if they wish.
Best,
- Scott
----------------------------------------------
Scott@BigScoots.com
www.BigScoots.com
(877) 570 - 3396
Stay up to date on all things BigScoots!
Like us on Facebook! | Follow us on Twitter!
Hi Scott,
I am very happy with your service, I've been with you since March 2018. That's why I recommended BigScoots :)
I've 2 questions:
1. The coupon code would be great. Where can I find it?
2. I'd like to sign the new company up with my referral link. Will it work with the coupon code?
Thanks!
Best Regards
Michal
Hi Michal,
Glad to hear it :)
The coupon you can use is MANAGEDWP for the first month
The affiliate link will work, however you can also just let me know after they signup and I can manually credit your account for you. As a reminder, its 90 days after signup takes place before credit is available to withdraw.
Best,
- Scott
----------------------------------------------
Scott@BigScoots.com
www.BigScoots.com
(877) 570 - 3396
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Thank you Scott!
I'll be setting them up tomorrow. Will let you know :).
Best Regards
Michal
Great sounds good!
- Scott
----------------------------------------------
Scott@BigScoots.com
www.BigScoots.com
(877) 570 - 3396
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Hey there Michal,
I see Robert's order came through, I had given him a call just to follow up on the order to see if there was anything we could do to help get started, and he directed me to reach out to you -- did you place the order for him?
That said, we'd like to get things moving for you and him, could you tell me what it is we'll be hosting here? Will it be a Wordpress based website? If so, we'd like to set this up within our WP Optimized services so we can leverage our WPO portal over cPanel in favor of additional performance - and we'd also like to take care of the migration ASAP if they are ready.
Best,
- Scott
----------------------------------------------
Scott@BigScoots.com
www.BigScoots.com
(877) 570 - 3396
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Hi Scott,
I'm sorry, I wanted to follow up and just didn't get to it yet.
Yes, I placed the order for Schweitzer Linen.
This will be a custom coded e-commerce website. It's hosted on a different server right now. https://schweitzerlinen.com
No WP optimization will be needed. I guess for now, it should be just basic configuration. I'll ask their developers to log in to the server once it's up and to see what else they need.
Will that work?
Best Regards
Michal
HI Michal,
Ah okay - well, we do need to have just a little information on where to start. We can do something simple like a basic CentOS7 install and get them some access to the server, but ideally we'd have a little more direction about what they need so we can get it ready for them.
So they have a server/technology stack they need installed?
You could also provide a login to the current server, and we can take a look ourselves and prep it.
Best,
- Scott
----------------------------------------------
Scott@BigScoots.com
www.BigScoots.com
(877) 570 - 3396
Stay up to date on all things BigScoots!
Like us on Facebook! | Follow us on Twitter!
Got it Scott,
I'll get back to you with specs tomorrow. Developers are located in Poland and it's already 8:30pm there.
Sorry for the delay, will let you know as soon as I get the information.
Best Regards
Michal
No problem, keep us posted!
- Scott
----------------------------------------------
Scott@BigScoots.com
www.BigScoots.com
(877) 570 - 3396
Stay up to date on all things BigScoots!
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Hi Scott,
Let's do a simple install with all the security implementations that are standard for you. What I know that they'll need is:
CentOS7
memcached
Direct Admin, so they can do basic stuff themselves.
Being able to choose php 5.6 and at least php 7.4 as standard.
A module for Direct Admin so they'll be able to set things like memory limit for php, max execution time and so on themselves.
They won't be using mail, so no need to install.
That should be it.
Best Regards
Michal
Michal,
Thanks.
Just to confirm, if a control panel is going to be required, we prefer the use of cPanel.
cPanel is however $25, so perhaps the devs don't prefer it, whereas Directadmin is $10.
We would recommend cPanel however if you intend on using a control panel.
Are you expecting us to perform the migration, or will your devs handle the migration and ongoing upkeep?
Best,
- Scott
----------------------------------------------
Scott@BigScoots.com
www.BigScoots.com
(877) 570 - 3396
Stay up to date on all things BigScoots!
Like us on Facebook! | Follow us on Twitter!
Hi Scott,
I got more information from the developers.
1. They would really prefer Direct Admin with the modules they mentioned. That's what they work with on other servers and feel more comfortable with DA over cPanel.
However, if there's a challenge in installing DA then they can go with cPanel.
2. They also need lets encrypt installed.
3. Migration - them
Ongoing upkeep - BigScoots
Anything else I can help with please let me know.
Best Regards
Michal
>1. They would really prefer Direct Admin with the modules they mentioned. That's what they work with on other servers and feel more comfortable with DA over cPanel.
>However, if there's a challenge in installing DA then they can go with cPanel.
There is no challenge installing it, it's just a very inferior control panel, we completely stopped using it because it makes management incredibly difficult. It lacks tons of automation and navigating in the control panel itself is extremely confusing. We are a fully managed provider but with that comes some exclusions and one would be this control panel so if you prefer to stick with DA it would be majorly up to your developers to handle. Please also think about emergency situations, if there is an issue and you need something resolved quickly, depending on what the issue is, may take much longer to resolve for you due to using DA.
>Ongoing upkeep - BigScoots
>
This cannot be a requirement if you choose DA, sorry.
If you require ongoing upkeep from us, then it has to be cPanel.
Regards,
- Justin
----------------------------------------------
Justin@BigScoots.com
www.BigScoots.com
(877) 570 - 3396
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Thanks Justin, makes absolute sense.
I'll let them know and will get back to you.
Best Regards
Michal
Sounds good, thanks!
Regards,
- Justin
----------------------------------------------
Justin@BigScoots.com
www.BigScoots.com
(877) 570 - 3396
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Hey Justin, let's go with cPanel. It's confirmed.
Let me know if anything else is needed.
Best Regards
Michal
Sounds good thanks, Ill have information out to you shortly.
Regards,
- Justin
----------------------------------------------
Justin@BigScoots.com
www.BigScoots.com
(877) 570 - 3396
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The server is setup and ready to go, information is below.
SSH Login Details:
Main IP : 198.175.25.49
Username: root
RootPassword: 6nYJ0O851kbJ4RJj
Port : 2222
WHM (Web Host Manager):
Site: https://198-175-25-49.cprapid.com:2087
Username: root
Password: 6nYJ0O851kbJ4RJj
memcached has been installed as well as the PHP Extension on all PHP Versions, PHP 5.6, 7.4, 8.0
You can easily setup all PHP Options and PHP Versions via WHM using either menu:
MultiPHP INI Editor
MultiPHP Manager
Any questions at all please let us know
Regards,
- Justin
----------------------------------------------
Justin@BigScoots.com
www.BigScoots.com
(877) 570 - 3396
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Good afternoon Michal,
Just checking in to make sure you've got everything you need, please let us know if we can help.
Best,
- Scott
----------------------------------------------
Scott@BigScoots.com
www.BigScoots.com
(877) 570 - 3396
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Hi Scott,
Thank you so much for making this so easy!
I forwarded all the information to the developers, but haven't heard back from them yet.
I'll keep you posted if anything else will be needed.
Best Regards
Michal
Okay sounds good - if they want to speak to us directly, you may open a new ticket by emailing our support desk, and CC"ing them at the same time.
Best,
- Scott
----------------------------------------------
Scott@BigScoots.com
www.BigScoots.com
(877) 570 - 3396
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Thanks Scott, that sounds good. Following tickets will come from their account and devs will be cc'ed.
Best Regards
Michal
Thanks!
Regards,
- Justin
----------------------------------------------
Justin@BigScoots.com
www.BigScoots.com
(877) 570 - 3396
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